Insurance companies are misclassifying AI-related risks as cyber issues, but early litigation shows AI liability stems from ordinary business operations, not security breaches. This creates potential coverage gaps for auto insurers dealing with AI-powered vehicle technology and telematics systems.
artificial intelligence
AI Insurance Revolution Changes Customer Service
Auto insurers are implementing AI technology to transform customer service into concierge-style experiences. Companies like GM Insurance and Hagerty use AI for instant claims processing, personalized coverage recommendations, and predictive customer needs.
AI Insurance Tools: What Drivers Need to Know
A new survey reveals that insurance companies are seeing benefits from AI technology but many lack proper governance controls, potentially exposing customers to risks. Nearly half of insurance executives report governance challenges with AI projects.
Data Center Boom Creates New Insurance Challenge
The rapid expansion of data centers driven by AI demand is creating a massive new commercial insurance market worth potentially $10 billion, fundamentally changing how large-scale risks are managed and potentially affecting the broader insurance landscape that all drivers depend on.