Convex Group launched Kinetic Insurance Services, a technology-enabled managing general agency targeting specialty insurance lines. The UK-based MGA will leverage tech and underwriting expertise to deliver tailored solutions starting in Q4 2026.
insurance technology
AI Insurance Revolution Changes Customer Service
Auto insurers are implementing AI technology to transform customer service into concierge-style experiences. Companies like GM Insurance and Hagerty use AI for instant claims processing, personalized coverage recommendations, and predictive customer needs.
Auto Insurance Becoming Strategic Risk Tool for Drivers
Business leaders increasingly view insurance as strategic risk management rather than just an expense, with AI and cybersecurity emerging as top concerns. This shift toward risk-led strategies affects how auto insurance may evolve for individual drivers.
Cyber Insurance Claims Spike 45% as Small Hackers Rise
Cyber insurance claims rose 45% in 2025, driven by smaller hacker groups using simpler attack methods. The trend affects all connected industries, including automotive insurance companies managing telematics and digital systems.
AI Insurance Tools: What Drivers Need to Know
A new survey reveals that insurance companies are seeing benefits from AI technology but many lack proper governance controls, potentially exposing customers to risks. Nearly half of insurance executives report governance challenges with AI projects.
Fleet Tech Demo Shows Future of Driver Monitoring
Insurance companies are demonstrating advanced AI and telematics tools for commercial fleets that preview how personal auto insurance may evolve, with real-time driver monitoring becoming standard.
Marine Insurance Crisis Shows Data Risks for Drivers
Recent marine insurance challenges in war-risk zones expose systemic data problems across the insurance industry, including delayed reporting and verification issues that could impact how auto insurers process claims and assess risk for everyday drivers.
Major Insurance Brokerage Changes CEO Leadership
World Insurance Associates, one of the country’s largest independent brokerages, appointed John Newell as CEO to replace founder Rich Eknoian. The leadership transition focuses on AI integration and expansion that could influence how drivers access insurance services.