Two major insurance companies appointed new claims executives who will oversee how auto and property claims are processed, potentially affecting customer service and settlement timelines for policyholders.
Claims
AI Insurance Risks Different From Cyber Coverage
Insurance companies are misclassifying AI-related risks as cyber issues, but early litigation shows AI liability stems from ordinary business operations, not security breaches. This creates potential coverage gaps for auto insurers dealing with AI-powered vehicle technology and telematics systems.
Insurance Leadership Changes Impact Driver Claims
Chubb and The Hartford announce key executive appointments in claims and distribution leadership. These changes reflect the industry’s focus on improving customer service and claims processing efficiency for policyholders.
Michigan lawmakers move to curb claim denials tied to “unlisted household members”
Michigan lawmakers are working to advance a bill that will restrict the ability of auto insurers to deny claims or terminate coverage due to the failure to disclose information about…
The Hidden Risk of Pickup Trucks
Pickup trucks are everywhere in the US, and for many drivers they feel normal because they’re so common. The problem is that as trucks have gotten taller and heavier, the…
How to claim pothole damage in the US
A hit from a pothole can be more than just an annoying thump. It can destroy a tire, twist a wheel, throw your alignment off, and even damage suspension or…
State Farm Challenged on Total Loss Decision
A South Florida couple says a relatively minor crash turned into a long dispute after State Farm quickly treated their vehicle as a total loss. Patricia Haddon and Barry Rebo,…
Missouri Drivers Told to Quickly Document Winter Storm Car Damage
The rise of the weather-sensitive era of car insurance battered Missouri over the weekend, sparing no one’s vehicle. Cars sat dented under fallen branches heavy with ice. Windshields cracked from…